We understand that plans can change, and you may need to cancel a booking. We have a cancellation policy in place to ensure that we can efficiently manage our resources and provide the best service to all of our customers.
If you need to cancel a booking, you must do so within one hour of making the reservation. Cancellations made after one hour will not be eligible for a refund. To cancel a booking, please log in to your account and follow the cancellation instructions or contact our customer service department.
Please note that if you cancel a booking within one hour of the scheduled start time, you may be subject to a cancellation fee. This fee will be based on the total cost of the booking and will be deducted from your refund.
In the event that we need to cancel a booking due to inclement weather, facility maintenance, or other unforeseen circumstances, we will notify you as soon as possible and provide a full refund.
We reserve the right to modify our cancellation policy at any time. Any changes to the policy will be posted on our website and will be effective immediately.
Thank you for using our turf booking service. If you have any questions or concerns about our cancellation policy, please contact us at firstname.lastname@example.org